SkillAd · Account
Delete your SkillAd account
How to delete your account
You can delete your SkillAd account in either of these ways:
- In the SkillAd app: open Profile → Delete Account. This permanently deletes the signed-in account.
- On this page: submit the form below. We will verify the request (usually using the registered mobile number) and process it within a reasonable period, typically within 7 days.
- By email: write to support@skillad.in from a mailbox we can use to reach you, and include the 10-digit mobile number on the account.
You do not need to be logged in to submit this web request. We may contact you to confirm that you control the account before deletion.
What will be deleted
After a verified deletion request, SkillAd deletes the account and associated personal data, including:
- account and profile information (name, mobile number, profile photo, city/area, languages, bio);
- provider listing details tied to the account (skills, category, service area), if you registered as a provider;
- in-app messages, bookings, and notification tokens for that account;
- app login / authentication records for that account.
Deletion cannot be undone. You would need to create a new SkillAd account to use the app again.
What may be retained
- Limited records required by law, tax, accounting, fraud prevention, or dispute resolution (for example payment identifiers and subscription invoices processed via Razorpay).
- Razorpay and SMS providers (MSG91) may keep transaction or delivery logs under their own legal obligations. SkillAd does not store full card numbers or UPI PINs.
- Copies in encrypted backups for a limited time until those backups rotate.
- Reviews you posted on other providers’ profiles may be anonymised (name/photo removed) rather than fully erased, so other users’ ratings history remains usable.
- Aggregated, non-identifying statistics.
See the full SkillAd Privacy Policy for how we collect and use data.